DO SEASON TICKETS HAVE BOOKING FEES?

No,  we have no booking fees, meaning a Season Ticket is even better value.  Booking online or over the phone or buying over the counter with Planet Ice will carry a 12% booking fee for Planet Ice .   As our Season Tickets do not have these charges, your Season Ticket works out even better value for money.    If a season ticket administration fee is applied by the ticketing operator, this fee will be passed directly to the Season Ticket Holder at cost. You will have the opportunity to cancel your ticket if this charge is levied. If you choose [...]

WHEN WILL I KNOW IF I HAVE SECURED MY PREFERRED SEAT OR STANDING PLACE?

We will not know until the Early Bird / Renewal Deadline has passed as to what seats are available this year, so there may be a wait until we can confirm this.  If your chosen seat is already taken, we will advise a suitable alternative that is available and confirm this choice with you if you agree.

WHICH PARTS OF THE RINK ARE THE BUSIEST OR HAVE SPACE?

For standing places, there is a waiting list. For the Accessible ramp, there is a waiting list. For seats, there is a waiting list. If all previous Season Ticket holders renew, there are no standing spaces "front of glass".  Seat and Standing place availability is shown on the Season Ticket page. The rink is very busy so we will need to allocate seating to maximise capacity, and will move seats slightly at time of allocation to ensure no single seats or spaces are left.

HOW DO I LET YOU KNOW WHERE I’D LIKE TO SIT OR STAND?

Please indicate where you would like to sit (e.g. Block 5 Row C Seat 12) or your preferred standing space (e.g. locker room corner or a Zeus standing space number if you know it). Please do not pick a seat / space in the middle of 3 as a new season ticket holder,  as you will be asked to move to ensure no single seats are left.

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