Please email us at tickets@mk-lightning.co.uk to organise a replacement.  Replacement tickets are subject to a £25 administration fee per card replaced.

Please head over to the NIHL National website at www.nihlnational.com  

If the additional person is joining you for a single match, they will need to buy a single match ticket. If the seat next to you is not a Season Ticket holder’s seat, they can reserve that seat on a per match basis as they buy their ticket.  Seats are reserved on a first come first served basis, and matches are normally put on sale 3 weeks in advance. We have the ability to move Season Tickets for single matches, so you can sit with your friends.  We need as much warning as possible, and limit this to 3 moves [...]

There are currently no plans for flexi-tickets to return.

Due to limited space on the raised viewing standing area by block 12, this is will be prioritised for people who are mobility impaired, and their careers who will stand behind them. This area is currently full, unfortunately no more Season Tickets will be issued in this area, but you can join a waiting list for this area.

As we are running a waiting list, we need the renewals completed prior to being able to allocated any new Season Tickets for the season.

Yes – as long as they are in the same ticket category.  Season tickets are transferable in that they can be used by someone else of the same category (Adult, Concession or child) which will be checked on entry.  You can upgrade a ticket on entry at the Planet Ice tills.

We are incredibly grateful to all frontline workers who have gone above and beyond during the Covid-19 crisis.  You will have seen that we have run a number of fundraising activities for the Milton Keynes Hospital Charity including a raffle and a special range of merchandise.  We have chosen to support the NHS through these activities so Concessions will not include NHS staff.

For all categories other than adult season tickets we require you to provide a photocopy or scanned photo ID and proof of disability (if applicable). Your confirmation email will tell you how to submit your photo ID in advance, or just bring it with you when you collect the Season Ticket. Recognised photo ID is: Driver’s licence, passport or other form of ID showing your date of birth. Students will be required to show a valid TOTUM or NUS Extra card

The full amount of the ticket is taken by credit/ debit card at the time of purchase directly by the booking site.